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-Order cancellations must be requested by written form {letter or e-mail}.
No cancellations accepted after shipment.
-All sales are non-refundable. Only exchanges or merchandise credit will be allowed. Shipping and handling fee are non-refundable.
-RA (Return Authorization) for any damaged items must be made within 5 days upon receival of merchandise. All items being returned for merchandise credit must be in its original condition with the original packaging.
-There is a 20% re-stocking fee on all returned merchandise without RA (Return Authorization), refused and unaccepted package(s), or past the 5 days grace period.
-Items returned after 15 days from the date received will not be accepted. All sales items are final. |
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